Case Study - Joe Bonnie & Son

Reputation Management Murrieta

4.8 Stars - 326 Customer Reviews

Since 1941 we have been helping families and businesses move locally, long distance and internationally. We also have long or short term 20,000 square foot storage warehouse on site. The company approaches each move with the same objective. To provide the highest level of customer service in the moving industry. As a result, 99% of Joe Bonnie's business is generated by referral and repeat customers.

The Results

In only 5 months Joe Bonnie moved from the 4th page of Google rankings to the very top of Google’s first page with a 4.3 Star rating.
Check it out. Google Moving Company Delray.  

With well over 325 customer reviews management has created a positive customer service culture with the moving crews knowing the customer will be asked for their feedback AND, that they will be recognized for excellence.

"We initially signed up for ReputationBIZ just to get the customer feedback on each move so we would know how the experience went. We have gotten much more, with getting the positive reviews online and being able to address issues when a customer expressed a concern." says Lee Bonnie "We find the platform easy to manage and very cost-effective for all the benefits the company derives."

Joe Bonnie is getting more calls, more customers and more profits - How about you?

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